US bookseller, Barnes & Noble, has been victim to a cyberattack impacting Nook services. The Nook service is an ebook reader and storage platform and customers complained across social media of outages.
Some customers were unable to access their Nook libraries while others were not able to log in to the firm’s online platform.
On Twitter, NOOK by Barnes & Noble, released a statement which said: “We are continuing to experience a systems failure that is interrupting NOOK content. We are working urgently to get all NOOK services back to full operation. Unfortunately it has taken longer than anticipated, and we sincerely apologise for this inconvenience and frustration.”
It went on to say that there was no compromise of customer payment details which are encrypted and tokenised.
Paul Bischoff, Privacy Advocate at Comparitech.com, said: “Barnes and Noble customers should be on the lookout for phishing messages to their phones and email accounts from scammers posing as B&N or a related company. Fraudsters could use the personal details in the exposed database to tailor phishing messages and make them seem more convincing. Never click on links in unsolicited emails and messages.”
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