In a continued shift toward delivering maximum value for clients through the introduction and provision of managed services, Dimension Data, Middle East has selected Cortex XSOAR, an extended SOAR (Security, Orchestration, Automation and Remediation) platform from Palo Alto Networks.
Managed Security Services aim to predict, respond to and remediate security issues as quickly as possible and, through the use of the service, Dimension Data, Middle East now has a platform to accurately assess and contextualise threat vectors.
“From an operational perspective, this gives us the ability to provide an even more robust service to our customers, and rapidly respond to major security incidents. Our security engineers understand the enormity of the responsibility they shoulder in protecting our clients’ critical assets,” said Mohammed Hejazi, Managing Director, Dimension Data, Middle East.
The Cortex XSOAR platform combines hundreds of standard integrations into different security technologies, while also enabling custom integrations. This capability will allow Dimension Data to support clients that have existing technology estates, without having to invest in new products.
Dimension Data, Middle East also plans to expand its Managed Services capabilities to provide greater efficiencies for its clients within local and regional markets. The standard orchestrated response workflows offered by the Cortex XSOAR platform will enable greater support for cross-regional teams across the Middle East and Africa.
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