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Case Studies

Nuance voice biometrics to boost security at Santander

Nuance Communications, has announced Santander is making phone banking more seamless and secure through Voice ID, a system that leverages Nuance’s market-leading, fraud-preventing biometrics technology. Santander has deployed Nuance voice biometrics technology within its UK contact centre to authenticate customer calls. As part of the Voice ID system, customers will...

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