Egress launches AI-powered Abuse Mailbox Automation to cut phishing investigation time

Egress launches AI-powered Abuse Mailbox Automation to cut phishing investigation time

Integrated cloud email security provider, Egress, has launched Abuse Mailbox Automation for user-reported phishing emails.

The new AI-powered feature instantly inspects and remediates attacks, cutting analyst investigation time by 98%.

A feature of the market-leading anti-phishing product Egress Defend, Abuse Mailbox Automation streamlines and elevates threat hunting capability, enabling organisations to immediately respond to threats and dramatically reducing the burden on security analysts.

On average, 85% of emails reported to abuse mailboxes are false positives. Consequently, traditional manual investigations significantly drain analysts’ time and threat hunting capability is limited by inaccurate and slow user reporting. When legitimate threats are found, administrators previously spent up to 30 minutes investigating and remediating by coding PowerShell scripts, another manual task which is proven to be unreliable with polymorphic attacks.

Egress Defend now utilises AI to automate inspection for user-reported phishing emails and instantly remediate attacks across the enterprise. By identifying the key attributes in a phishing campaign, Egress Defend automatically remediates subsequent attacks, while its one-to-many detection capability provides rapid defence against polymorphic attacks.

The Egress Security Center provides a centralised threat intelligence feed that empowers analysts to quickly understand risk across the enterprise and prioritise resource allocation.

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