Australian Home Affairs Department confirms Ticketmaster cyber-incident

Australian Home Affairs Department confirms Ticketmaster cyber-incident

The Australian Government is working with Ticketmaster in response to a cyberincident which has hit the American online ticket sales platform.

“The Australian Government is aware of a cyber incident impacting Ticketmaster,” a spokesperson for the Australia Home Affairs Department said in an official statement to Intelligent CISO.

“The National Office of Cyber Security is engaging with Ticketmaster to understand the incident.”

Ticketmaster has yet to confirm whether it has experienced a security breach.

Javvad Malik, Lead Security Awareness Advocate atKnowBe4, said: “Australia’s Department of Home Affairs’ collaboration with Ticketmaster, alongside the FBI’s involvement, demonstrates the increasingly global response required to tackle such breaches. It’s no longer a matter of if a company will be targeted, but when, and how prepared they are to respond.

“A breach of any organisation doesn’t just impact that organisation, it’s an attack against its customers, employees, shareholders, partners, and even country. Therefore, collaboration is paramount with each party doing their part to build a strong security culture.”

Xavier Sheikrojan, Senior Risk Intelligence Manager at fraud protection platform Signifyd, said: Businesses should stay vigilant and implement robust protective measures, such as monitoring for anomalies in behaviour from their existing customers.

“This not only protects the business but also safeguards loyal customers. A force reset of passwords can be a great strategy to provide extra protection for your customers. If you have manual review teams, ensure they are educated and aware of the latest data breach trends.

“Additionally, proactively find ways to optimise your machine learning detection. Balancing advanced technology with human oversight will be essential in addressing the fallout from this breach.”

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