Egypt-based Cleopatra Hospitals Group has reduced investigation times for high-severity cyber-incidents from eight hours to two after deploying Kaspersky Next XDR Expert, strengthening threat detection and response across its highly digitised healthcare environment.
Cleopatra Hospitals Group (CHG) has reduced investigation times for high-severity cyber-incidents by 75% after deploying Kaspersky Next XDR Expert.
CHG was formed through the consolidation of several leading hospitals, creating the largest private healthcare network in Egypt. Across its hospitals, the organisation has automated more than 90% of its workflows and established a centralised digital environment. While this enables a seamless experience for patients, partners and staff, it also requires a more advanced approach to cybersecurity.
To protect this highly connected environment, CHG needed to move beyond traditional antivirus protection and adopt a dedicated cybersecurity solution that provides deeper visibility and a more mature security operations model.
As CHG’s digital infrastructure continued to expand, its existing security controls were no longer sufficient. After evaluating cybersecurity solutions based on product maturity, vendor expertise, ease of implementation, team enablement and overall cost-effectiveness, CHG selected Kaspersky as the partner best aligned with its long-term cybersecurity strategy.
To strengthen protection against complex threats, Kaspersky specialists, together with CHG’s technology delivery teams and implementation partner, integrated Kaspersky Next XDR Expert into the company’s infrastructure and security operations.
The solution provides a comprehensive view of the organisation’s security through full visibility, correlation and automation across multiple response tools and data sources, including endpoint, network and cloud data.
Kaspersky also provided end-to-end support throughout the deployment, ensuring proper log ingestion, optimisation across the existing ecosystem, licence alignment and interoperability with other security tools.
After strengthening its security operations with Kaspersky Next XDR Expert, CHG has built a more robust foundation for SOC maturity and future security enhancements. The solution gives the team comprehensive visibility into endpoint activity and day-to-day operations across the entire infrastructure, improving threat detection and accelerating issue resolution.
As a result, investigation time for high-severity incidents dropped from up to eight hours to just two hours, allowing a faster response to critical threats and minimising potential impact. Medium-severity incidents are now resolved in four hours instead of a full day and low-severity incidents are investigated in eight hours rather than two days, an 83% reduction for both categories.
These gains enable CHG’s security team to assess incidents more quickly, prioritise the most significant risks and reduce the overall impact on healthcare operations. The improvements support a highly digitised environment that serves more than two million patients annually across a large number of medical entities, managing over 3,000 endpoints, more than 500 servers and automating 90–95% of workflows.
Dr. Amr AlAshkar, Chief Information Officer, Cleopatra Hospitals Group, comments: “Kaspersky has helped us strengthen visibility across our environment, from endpoint activity and threat correlation to log analysis and zero-day investigation. For a healthcare organisation operating at this scale, that visibility is essential to maintaining resilient operations and supporting patient care. The product capabilities, implementation expertise and ongoing support have been critical to the success of the project.”
Sherif El Khoriby, Head of B2B Sales for Egypt at Kaspersky, says: “Healthcare organisations are undergoing rapid digital transformation, and cybersecurity should evolve alongside their increasingly complex infrastructures. Our collaboration with CHG demonstrates how a mature security operations model, combined with advanced visibility and automation, can help organisations detect and respond to threats faster while supporting their long-term digital goals. At Kaspersky, our mission is to help organisations overcome evolving cybersecurity challenges by delivering solutions that are not only reliable and effective but also easy to adopt.”
